Website chatbot
Website Chatbot in Latvian
A website chatbot is a chat window that answers visitors based on your own pages, price list and FAQ, rather than general knowledge found somewhere on the internet. learnxMI (Rīga) builds it in Latvia so the bot does not make things up about your business: where it does not know the answer, it says so and hands the conversation to a human with the full context. The price is set by scope, not by guesswork.
What is a website chatbot?
A website chatbot is a chat window on your site that answers a visitor immediately, instead of them having to wait for an email or a call. Unlike a general AI chat that answers from the whole internet, our chatbot answers only from your own content — pages, price lists, FAQ and documents that you provide, or that we collect from your public website.
How does the chatbot answer without making things up about your business?
The bot looks for the answer only in your own materials, not the internet in general. That means it does not invent prices, terms or facts about your company that just "seem logical" to it.
- website content — all public pages the bot can read and cite;
- price lists and service descriptions — if you provide them, the bot answers with specific terms rather than generalities;
- FAQ and internal documents — instructions, common questions, policies that you choose to hand over;
- when the answer is not in the materials, the bot says so openly and hands the conversation to a human, instead of guessing.
Does the chatbot work in Latvian?
Honestly: Latvian is a small language for AI models. The largest language models are trained mainly on English and other large-language text volumes, and in Latvian they sometimes make more mistakes than in English — mixing up endings, choosing an awkward case, or phrasing a sentence the way a machine translation talks rather than a person.
The practical consequence: the answers the bot gives in Latvian must not be launched without review. That is why, before launch and regularly afterward, they are reviewed by a person who actually speaks Latvian — we do that ourselves, rather than relying on the model to correct itself.
How does the handoff to a human work?
When the bot does not know the answer, or the conversation requires a decision only a human can make, it says so openly and hands the conversation onward — together with the full conversation history, so the visitor does not have to repeat what has already been said. We choose the channel the handoff happens through — email, Telegram or something else — before launch, based on how you already receive inquiries today.
How much does a website chatbot cost?
The only Latvian competitor that publishes a price for a website chatbot is Moza — €800 for setup and from €500 a month for maintenance. We mention this figure as the only publicly known market reference, not as a promise to be cheaper. We have not fixed our own price yet — it is set by the specific scope, not the market average:
- how many questions and topics the bot needs to know;
- whether the bot reads only your existing website, or also price lists, documents and internal materials;
- which channels the bot works in — only on the site, or also, for example, in a messaging app;
- whether and how the bot hands the conversation to a human;
- what the monthly fee covers — conversation volume, token costs and technical maintenance.
Who owns the chatbot and the data?
The chatbot account, its configuration and the related integrations are registered in your company's name, not ours. There is no annual contract.
- the domain, chatbot account and integrations are registered in your name;
- no annual contract — 30 days' notice if you want to cancel;
- we do not use purchased personal data lists — the bot works only with content you provide or that is publicly available.
How is the text the bot sends to a client checked?
By default, every text the bot is about to send to a visitor is reviewed, before launch and then on a sample basis afterward, by a named human editor, not an anonymous "quality control." The same principle applies to every AI-generated text that reaches your clients.
Related services
- AI agent for your business — an AI email office that is part of the €600/month "Client flow" package.
- Client acquisition — a lead database, cold email campaigns and an AI email office.
- Websites — if the chatbot does not yet have anywhere to live.
- Free AI audit — the first step, with no obligation.
Frequently asked questions
Does the chatbot speak Latvian?
Yes, though honestly: Latvian is a small language for AI models, and they sometimes make more mistakes in it than in English — wrong endings or awkward word choices. That is why the answers the bot gives in Latvian are checked, before launch and regularly afterward, by a person who actually speaks Latvian. That is not an automatic guarantee, but a process that catches mistakes before your client sees them.
How much does a website chatbot cost?
In Latvia, the only competitor with a public price is Moza — €800 for setup and from €500 a month. We have not fixed our own price yet: it depends on how many questions the bot needs to know, whether it reads only the website or also price lists and documents, which channels it works in, and whether it hands conversations to a human. We give you the exact figure in conversation after reviewing your website; you can start with the free AI opportunity audit.
Where does the bot get its answers from?
From your own materials — website pages, price lists, FAQ and documents that you provide or that we collect from your public site. The bot does not answer from general internet knowledge and does not invent facts about your company. If the answer is not in the materials, it says so openly and hands the conversation to a human, instead of guessing.
What happens if the bot does not know the answer?
It says so openly and hands the conversation to a human together with the full conversation history, so the visitor does not have to repeat what has already been said. We choose the channel the conversation lands in — email, Telegram or something else — before launch, based on how you already handle inquiries today.
Who owns the chatbot after setup?
You do. The chatbot account, configuration and related integrations are registered in your company's name from day one. There is no annual contract — the cooperation can be cancelled with 30 days' notice, and you keep access regardless of whether you continue working with us.
Can I start without a big commitment?
Yes. The first step can be the free AI opportunity audit, which shows whether a chatbot is the right solution for your case, and only then do we talk about scope and price. There is no annual contract, and no requirement to order the whole package right away.
Is a chatbot your right next step?
Tell us which questions you most often have to answer for visitors yourself. After reviewing your website, we will give you the exact scope and price.